About Us

OUR BRAND STORY

Novoa is operated by 26TH TRAINING GROUP LLC as a focused ecommerce store. We built the catalog around oven mitts so customers can review relevant product details before ordering instead of navigating unrelated categories. Novoa uses a modern, direct service style: clear product facts, clear order steps, and clear support access.

OUR MISSION & VERTICAL FOCUS

Our mission is to make buying oven mitts straightforward, transparent, and dependable. Product pages are prepared to show what the item is, how it is intended to be used, what is included, and what customers should check before checkout.

The Novoa online storefront launched in 2026 to serve customers in Singapore. We review listings before publication and keep product specifications, package contents, prices, availability, and customer policies current as the catalog changes.

OUR COMMITMENT TO YOU

We support customers through consistent policies, secure checkout, trackable delivery, official contact details, and a 30-day return window for eligible orders. If a customer has a question before purchase or needs help after delivery, our team can be reached at info@novoa.shop during Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). Before ordering, customers can use the listed dimensions, materials, package contents, and care details to decide whether an item suits their needs.

STORE INFORMATION